USEFUL INFORMATION

Prices:

All prices are intended per day and per suit. Linen, towels and dishtowels are present and will be changed if required. The price includes accommodation, heating, water, electricity as well as all fees and taxes with exception of the local tax. The local tax is determined by the local regulation deeds (currently: 1,55€ per day and per guest over the age of 14 Years).


Payment methods:

We accept cash or bank transfer.  Here are our bank details:
Beneficiary: Raiffeisenkasse Seis am Schlern
IBAN: IT73O 08056 23110 000301218263
Swift_Bic: RZSBIT21111


Arrival – Departure

Your suite will be ready for you, the day of your arrival from 02:00 pm. On your day of departure we gently ask you to free your suite until 10:00 am.


Deposit and booking

Your reservation will be considered to be binding after the payment of the deposit, needed to confirm your reservation, and the reception of the booking confirmation. The sum payed as deposit will be retained as a fixed cancellation charge in case of a cancellation.


Cancellation Conditions

According to the Italian consumer protection code, we don’t need to concede a right of withdrawal, nonetheless pursuant to article 1382 of the civil code we concede the right of withdrawal under following cancellation conditions:

  • Withdrawal up to 3 months before arrival, the deposit will be retained.
  • Withdrawal from 3 months to 29 days before arrival, we will charge 3 days of the stay.
  • Withdrawal within the last 28 days before arrival, we will charge 100 % of the journey price.
  • Non-appearance, we will charge 100 % of the journey price.

In case of an early departure we will invoice the days stayed and the remaining days until the original departure date.
We gently ask you to inform us in time if you have to cancel your journey.
Changes of program or prices, typing errors or misapprehensions excepted. We thank you for your understanding.


Cancellation insurance:

We recommend the conclusion of the Holiday-Cancellation Cover. With this insurance you don’t have to worry about the cancellation fees, because they are fully covered. Additional Information regarding  the costs and the conclusion are found here


Holiday without your car: „Seiser Alm Holiday Area Live Client Card “

While you are a guest on our manor you can enjoy the benefits of the „Seiser Alm Holiday Area Live Client Card “. The Card facilitates holidaymakers’ exploration of the Seiser Alm holiday area as well as the wider region of South Tyrol, providing a single-ticket access to all types of public transport, such as train and bus. The following services are included:

  • shuttle bus services of the Seiser Alm holiday area (except bus routes 10 and 11)
  • regional and local trains from Brennero as far as Trento and from Malles to San Candido
  • bus services throughout the province (town, suburban and city buses)
  • the Renon, Maranza, San Genesio, Meltina and Verano cable cars
  • the narrow track Renon railway and the Mendola cable railway
  • a return trip between Malles and Zernez on a Swiss Postbus service
  • discount on Combi Card, Nordic Pass and Seiser Alm Card Gold

The Card is valid for 7 days. Guests who have booked a longer stay, receive a second card after 7 days. The tickets are personal and non-transferable and need to be voided each time you travel.

Book now

Contact us

Legal information Privacy Cookies Vat no. IT02524620214